A well maintained computer is a computer that will last for years!
Have you ever wonder what would happen to your vehicle if you didn't change the oil, and neglected routine maintenance? Your computer is no different, and without maintenance and care its life-cycle can be significantly reduced. Has your computer ever crashed in the middle of an important task causing you to lose important files, such as family photos or school work? We can prevent these catastrophes by automating necessary maintenance items.
We provide two convenient solutions, a regular support plan for a healthy computer and a premium support plan that includes up to 5 computers in the same household in addition to basic network support. Here's a short list of what this service can provide you:
Support for all macOS and Windows devices
Repair and maintain your computer and enhance performance (parts sold separately)
A free monthly security scan with Cascade Tech’s “Report Card” giving you a plain-English snapshot of your computer’s health
Install any missing updates and security patches
Configure backup solutions for all of your important files (photos, movies, etc)
And much more!

2 free in-home support calls*
Monthly virus scan
Monthly performance optimization and physical cleaning/dust removal
Monthly security check up
Monthly system updates and patches
Basic backup configuration using a local USB drive (drive sold separately)
50% off labor on upgrades and maintenance on the covered device
Monthly Report Card
Unlimited chat/email support, with guaranteed 12 hour response time
Covers up to 5 computers or other devices in the same household
5 free in-home support calls*
Monthly virus scan
Monthly performance optimization and physical cleaning/dust removal
Monthly security check up
Monthly system updates and patches
50% off labor on upgrades to any covered device
Advanced backup configuration to either local USB drive or cloud solution (drive and cloud subscription sold separately)
Basic home networking**
Monthly Report Card
Unlimited chat/email support, with guaranteed 4 hour response time
*free in-home support is good for up to 2 hours of support with no additional fee - time over 2 hours may be subject to additional fees.
**Basic home networking support includes simple wiring (no in-wall or conduit runs) under 25 feet, wireless configuration, security check up, and router configuration.